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Privacy Policy

1. DEFINITIONS

Controller – Entsolve Yevhenii Lashutko with headquarters in Warsaw, ul. Dywizjonu AK “Jeleń”, no. 8, apt. 42, 00-713, NIP: 6572 965 836

Contact details:

Correspondence address: ul. Dywizjonu AK “Jeleń”, no. 8, apt. 42, 00-713 Warsaw

E-mail: entsolve@gmail.com

Phone: +48 796 943 698

Privacy Policy – this document, containing information regarding the processing of Personal Data in connection with the use of the Controller’s services, as well as explaining how cookies used by the Controller’s Services are managed.

Services – websites, mobile applications and web applications managed by the Controller.

Personal Data – all information about an identified or identifiable natural person through one or more specific factors determining physical, physiological, genetic, mental, economic, cultural or social identity, including device IP, location data, internet identifier and information collected through cookies and other similar technology.

User – a person using the Services or the Controller’s services.

GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

2. PRINCIPLES OF PERSONAL DATA PROCESSING

The Controller processes Personal Data in accordance with the GDPR, applying appropriate technical and organizational measures ensuring the protection of processing and securing Personal Data against their disclosure to unauthorized persons, being taken over by unauthorized persons, processing in violation of applicable regulations and change, loss or destruction.

Providing personal data is voluntary, however, in some cases it may be necessary to use the Controller’s services. Depending on the purpose of processing, the following personal data may be required:

  • First and last name
  • Email address
  • Phone number
  • Company name
  • Registered office/correspondence address
  • Tax ID number or other identification data

When legal provisions impose an obligation to process data, their provision is necessary to meet the legal obligations incumbent on the Controller.

The Controller processes data within the European Economic Area (EEA), however, in some cases, data may be transferred to third countries that ensure an adequate level of protection of personal data, in accordance with the European Commission’s decision or with the application of appropriate safeguards referred to in Art. 46 of the GDPR.

3. PURPOSES, LEGAL BASES AND PERIOD OF PERSONAL DATA PROCESSING

3.1. Provision of services and performance of the contract

Explanation of the purpose for which Personal Data are processed

The Controller processes Personal Data for the purpose of providing web application, mobile application and website development services, including:

  • Preparation and presentation of the offer
  • Conclusion and performance of the contract
  • Implementation of projects
  • Provision of technical support services
  • Settlement of receivables and issuance of accounting documents
  • Legal basis for processing Personal Data

The legal basis for processing Personal Data in this regard is:

  • Art. 6(1)(b) of the GDPR – processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
  • Art. 6(1)(c) of the GDPR – processing is necessary for compliance with a legal obligation to which the Controller is subject (e.g. issuing an invoice, tax settlements)

Period of processing Personal Data

Personal Data will be processed for the period:

  • Necessary to perform the contract
  • After the termination of the contract – for the period required by law (e.g. tax regulations, accounting regulations) or until the expiry of the limitation period for potential claims

3.2. Communication with the User

Explanation of the purpose for which Personal Data are processed

The User may contact the Controller using electronic contact forms available in the Services, via e-mail or by phone. Providing personal data is necessary to establish contact. In the content of the message, the User may also voluntarily provide additional information that will facilitate communication or speed up contact.

Legal basis for processing Personal Data

The legal basis for processing Personal Data in this regard is:

  • Art. 6(1)(a) of the GDPR – consent of the data subject (in the case of contact forms)
  • Art. 6(1)(f) of the GDPR – legitimate interest of the Controller, which consists in conducting correspondence with the User and responding to their inquiries

Period of processing Personal Data

The User’s Personal Data will be processed for the period:

  • Sufficient to provide a response to the inquiry
  • Until the effective withdrawal of consent (in the case of processing based on consent)
  • Until the moment when they effectively object to their processing, carried out on the basis of the Controller’s legitimate interest

3.3. Implementation of marketing activities

Explanation of the purpose for which Personal Data are processed

The Controller may process the User’s Personal Data in order to implement marketing and promotional activities for services from its commercial offer, including:

  • Sending information about new services and offers
  • Informing about updates and changes in services
  • Sending a newsletter (if the User has given consent)
  • Legal basis for processing Personal Data
  • The legal basis for processing Personal Data for the above purpose is:
  • Art. 6(1)(a) of the GDPR – consent of the data subject (e.g. in the case of a newsletter)
  • Art. 6(1)(f) of the GDPR – legitimate interest of the Controller consisting in promoting services from the Controller’s offer
  • Period of processing Personal Data

Personal Data will be processed for the period:

  • Until the effective withdrawal of consent (in the case of processing based on consent)
  • Until the moment of raising an effective objection to the processing of Personal Data for marketing purposes based on legitimate interest

3.4. Analysis and development of Services

Explanation of the purpose for which Personal Data are processed

The Controller may process Personal Data in order to analyze Users’ activity in the Services, improve the functionality of the Services and adapt them to Users’ needs.

Legal basis for processing Personal Data

The legal basis for processing Personal Data in this regard is:

Art. 6(1)(a) of the GDPR – consent of the data subject (in the case of cookies necessary for analytical purposes)

Art. 6(1)(f) of the GDPR – legitimate interest of the Controller consisting in the analysis and development of Services

Period of processing Personal Data

Personal Data will be processed for the period:

Until the effective withdrawal of consent (in the case of processing based on consent)

Until the moment of raising an effective objection to the processing of Personal Data based on legitimate interest

4. RECIPIENTS OF PERSONAL DATA

Personal Data may be transferred to the following categories of recipients:

Entities providing services for the Controller, in particular:

  • Hosting and server service providers
  • IT service providers, technical services and technical support for IT systems and Services
  • Analytical and marketing service providers
  • Electronic payment service providers
  • Accounting and legal service providers
  • Postal and courier service providers
  • The Controller’s subcontractors who participate in the provision of services to clients
  • Entities authorized to receive Personal Data under the law (e.g. tax authorities, courts, law enforcement authorities)
  • The Controller requires entities processing data on its behalf to comply with high standards of security and protection of personal data, in accordance with the requirements of the GDPR.

5. RIGHTS REGARDING PERSONAL DATA

Each person whose Personal Data are processed by the Controller has the right to:

  • Access to the content of their Personal Data – the right to obtain confirmation whether the Controller processes personal data and the right to obtain access to this data, including a copy thereof
  • Rectification of Personal Data – the right to request the rectification of incorrect or completion of incomplete personal data
  • Erasure of Personal Data (“right to be forgotten”) – the right to request the erasure of personal data in cases provided for by the GDPR
  • Restriction of processing of Personal Data – the right to request the restriction of processing of personal data in cases provided for by the GDPR
  • Portability of Personal Data – the right to receive personal data in a structured, commonly used and machine-readable format and the right to transmit this data to another controller, if technically feasible (applies to data processed on the basis of consent or contract and in an automated manner)
  • Objection to the processing of Personal Data – the right to object to the processing of personal data based on the Controller’s legitimate interest or for marketing purposes
  • Withdrawal of consent – in the case where the processing of personal data is carried out on the basis of consent, the data subject has the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
  • Lodging a complaint with a supervisory authority (in Poland: President of the Office for Personal Data Protection) in connection with the processing of personal data by the Controller
  • In order to exercise the above rights, please contact the Controller using the contact details indicated in point 1 of the Policy.
  • The Controller reserves that the exercise of rights may involve the need to verify the identity of the person who uses them, in order to ensure the security of Personal Data.

6. COOKIES AND SIMILAR TECHNOLOGIES

6.1. General information

Cookies and other similar technologies, such as tracking pixels, web beacons, local storage (hereinafter jointly referred to as “Cookies”), are used to provide services at the highest level, taking into account the individual needs of users. These are IT data, mainly text files, stored on the end device of the Services’ user (e.g. computer, smartphone, tablet), enabling the use of websites and applications.

6.2. Types of Cookies

The Controller uses the following types of Cookies:

  • Necessary Cookies – files necessary for the proper functioning of the Services, enabling the use of services available within the Services, e.g. authentication cookies used for services requiring authentication within the Services
  • Functional Cookies – files enabling remembering the settings selected by the User and personalization of the interface, e.g. in terms of the selected language or region from which the User comes, font size, website appearance, etc.
  • Analytical Cookies – files enabling the collection of information on how to use the Services, e.g. which subpages are most frequently visited by Users, whether there are errors on the pages
  • Marketing Cookies – files enabling the delivery of advertising content to Users that is more tailored to their interests

6.3. Managing Cookies

Cookies are stored on the User’s end device only after obtaining their explicit consent, with the exception of necessary Cookies, which are essential for the proper functioning of the Services.

The User may consent to the installation of Cookies by:

  1. Clicking the “Accept all” button in the Cookies message
  2. Making a selection of preferred types of Cookies and clicking the “Save settings” button
  3. Continuing to use the Services without changing the internet browser settings
  4. The User may at any time modify the settings regarding Cookies by:
  5. Changing the settings using the consent management tool available in the Services
  6. Changing the internet browser settings, which allows managing Cookies, including blocking or deleting them
  7. Detailed information on managing Cookies using an internet browser can be found in the settings of the browser used.
  8. We inform that restrictions or exclusions of the use of Cookies may affect some functionalities available in the Services.

6.4. List of Cookies used in the Services

Below we present sample cookies that may be used in our Services. This list will be updated after the implementation of the Google Consent Mode v2 plugin.

Necessary cookies:

Cookie nameProviderPurposeStorage periodcookie_notice_accepted entsolve.com

Remembering the decision to accept cookies1 yearPHPSESSIDentsolve.comMaintaining the user’s session while browsing the siteSession

Analytical cookies:

Cookie nameProviderPurposeStorage period_gaGoogle AnalyticsWebsite traffic analytics2 years_gatGoogle AnalyticsLimiting the number of requests1 day_gidGoogle AnalyticsSession identification1 day

Marketing cookies:

Cookie nameProviderPurposeStorage period_fbpFacebookConversion tracking and remarketing3 months

Note: After implementing the Google Consent Mode v2 plugin, this list will be updated with exact data regarding all cookies used. If you have any questions regarding cookies, please contact the Controller.

7. DATA SECURITY

The Controller applies appropriate technical and organizational measures to ensure the security of Personal Data, including:

  1. Data encryption
  2. Regular testing and evaluation of the effectiveness of security measures
  3. Security incident response procedures
  4. Limiting access to Personal Data to authorized persons who must have access to them for processing in accordance with this Privacy Policy

8. CHANGES TO THE PRIVACY POLICY

The Controller reserves the right to change this Privacy Policy. Changes may be introduced in particular to adapt the Privacy Policy to:

    • Changes in legal regulations
    • Changes in the functionality of the Services

Technology development

Users will be informed about any changes to the Privacy Policy by posting appropriate information in the Services or, in the case of significant changes, by sending information to the Users’ email addresses (if provided).

The current version of the Privacy Policy is always available in the Services.

9. FINAL PROVISIONS

In matters not regulated in this Privacy Policy, the provisions of the GDPR and other relevant provisions of Polish and European law shall apply.

This Privacy Policy is effective from May 5, 2025.

10. SECURITY CLAUSE

The content of the message along with attachments constitute information protected against disclosure. If this message is not intended for you, we warn you that disclosure, copying, distribution or use of it or its attachments is prohibited. If you have received this message by mistake, please immediately notify the sender, return it with attachments and delete it from your systems.

In fulfilling the information obligation resulting from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, we inform that the controller of your personal data is Entsolve Yevhenii Lashutko. The Controller informs that you are entitled to a number of rights resulting from the “GDPR”. The purpose of processing your personal data is to respond to your questions directed to the Controller, present the offer and undertake cooperation. Detailed information regarding the processing of personal data can be found in this Privacy Policy.